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How to Become a Better Communicator

Kerri Garbis

Effective communication isn't only about speaking well—it’s about listening actively. Whether you're in a business meeting, delivering a presentation, or having a one-on-one conversation, active listening plays a crucial role in building trust, fostering understanding, and improving relationships. In this blog, we’ll explore how to develop active listening skills that can enhance your communication and professional presence. 

What Is Active Listening? 

Active listening is the practice of fully concentrating, understanding, responding, and remembering what is being said. Unlike passive listening, where one simply hears words without engaging, active listening involves a conscious effort to grasp the speaker’s message while showing empathy and attentiveness. 

The Benefits of Active Listening in Professional Settings 

  • Enhances relationships: Active listening fosters deeper connections with colleagues, clients, and team members. 
  • Improves problem-solving: When you truly understand the concerns and perspectives of others, you can provide better solutions. 
  • Boosts leadership effectiveness: Great leaders are great listeners. Active listening helps leaders make informed decisions and build stronger teams. 
  • Reduces misunderstandings: When you listen attentively, you minimize miscommunication and ensure clarity. 

Key Techniques to Improve Active Listening 

  1. Maintain Eye Contact: Show that you are engaged by making steady, natural eye contact. 
  2. Use Nonverbal Cues: Nodding, smiling, and mirroring the speaker’s expressions indicate attentiveness. 
  3. Avoid Interrupting: Allow the speaker to finish their thoughts before responding. 
  4. Ask Clarifying Questions: Demonstrate interest and ensure understanding by asking open-ended questions. 
  5. Paraphrase and Summarize: Repeat key points to confirm comprehension and reinforce the speaker’s message. 
  6. Control Internal Distractions: Stay focused and avoid thinking about what you will say next while the other person is speaking. 

Common Barriers to Active Listening and How to Overcome Them 

  • Distractions: Reduce background noise, put away devices, and concentrate on the speaker. 
  • Preconceived Notions: Approach conversations with an open mind rather than making assumptions. 
  • Emotional Reactions: If a topic triggers an emotional response, take a deep breath and focus on the speaker’s intent before responding. 

How Active Listening Enhances Public Speaking and Leadership 

Public speakers and leaders who practice active listening can tailor their messages more effectively, respond meaningfully to audience concerns, and create a stronger connection with their listeners. Active listening also helps speakers read audience reactions and adjust their delivery for greater impact. 

Elevate Your Communication Skills with Ovation 

Want to refine your communication skills and become a more confident speaker? At Ovation Communication, we specialize in speaker development, storytelling, and professional presence training. Learn how to engage audiences, lead with confidence, and be a complete communicator. Explore our services today!